Return & Refund Policy

We offer a 30-day return and refund policy to ensure complete satisfaction.

• Eligibility: Items must be unused, in original packaging, and returned within 30 days.

• Non-returnable: Perishable plants, gift cards, clearance items, and custom orders.

• Refunds: Processed within 5–7 working days after inspection.

• Exchanges: Offered if stock is available.

To start a return, email contact@coastools.com with your order number and reason for return.