Privacy Policy

Coast To Coast ("Company", "we", "our", or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.coastools.com

1. Information We Collect

  • Personal Information: Name, billing/shipping address, email, phone number, payment details.

  • Technical Information: IP address, browser type, operating system, device ID, referring pages.

  • Cookies & Tracking: We use cookies to enhance site performance, remember preferences, and serve relevant promotions.

  • Purchase History: Records of transactions and preferences for customer service improvements.

2. How We Use Your Information

  • To process, ship, and confirm orders.

  • To provide customer service and aftersales support.

  • To send service-related updates (order confirmation, tracking info, etc.).

  • For marketing (only with your explicit consent).

  • To comply with UK and EU regulations.

3. Sharing of Data

We do not sell personal data. We only share with:

  • Payment processors (e.g., Shopify Payments, PayPal, Stripe).

  • Delivery partners (Royal Mail, DPD, etc.).

  • Legal authorities if required by law.

4. Data Retention

We keep your data only as long as needed for business purposes or legal obligations (usually 6 years for tax purposes).

5. Your Rights (GDPR)

  • Right to access your personal data.

  • Right to request correction or deletion.

  • Right to object to processing for marketing.

  • Right to withdraw consent at any time.

📩 To exercise your rights, email: contact@coastools.com